faq

Q: How long does shipping usually take?

A: The majority of our orders are processed and delivered within 5-7 business days for domestic orders. 

Q: Do you ship international?

A: Yes; love is worldwide. 

Q: What is the shipping cost?

A: Shipping is included in all domestic orders. There will be an additional charge for international shipment orders. 

Q: What payment methods do you accept?

A: We accept all major credit cards, debit cards, ApplePay and PayPal.

Q: Can I cancel an order?

A: Unfortunately, we are unable to cancel an order once it has been submitted, as we cannot disrupt the workflow process fulfilled by our warehouse team. 

Q: I didn't receive a tracking number, when should I expect it? 

A: If you are a domestic customer you should receive a shipping confirmation email within 3-5 business days of your purchase. If you are an international customer you should receive a shipping confirmation email within 5-7 business days of your purchase.  

Q: Who can I contact for further questions/concerns?

A: You can e-mail all questions and inquiries to our staff at info@cnfdnt.co. We respond to all e-mails within 24 hours, often sooner.